|
|
TelStream
|
TelStream is an adaptable and feature-rich application for managing your customers and billing. It supports post-paid and pre-paid billing with all service types on a single bill.
TelStream provides the following functions for your business:
Key business functions provided:
- Multi-service (e.g. internet, voice, mobile, electricity, water, power, gas, other)
- Prepaid and postpaid billing
- Customer management
- Customer self-service web portal
- Fault logging and management
- Work orders and workflow management
- Automated provisioning
- Usage data collection (mediation)
- Real-time credit control via Diameter, RADIUS or native API
- Support for standard prepaid tokens (e.g. SSTS)
- Accounts Receivable with advanced features
- Settlements
- Directory services
- Cable and connection infrastructure records
|
Key features:
- Highly flexible and adaptable to changing needs
- Integrated all-in-one customer accounts and billing
- Import usage data from diverse sources/formats
- Design your own workflows
- Design your own products and services
- Scalable and efficient
- Cost effective
- Feature rich
- Easy to use
- Reliable, well maintained, and well supported
|
All TelStream modules are integrated to provide a single seamless service and billing system. TelStream is designed for maximum flexibility to cope with changing business needs such as the introduction of new services and rate plans. TelStream application servers can be run on-premises or in the cloud.
Most Recent Versions
► |
9.01 Enhanced meter reading collection and billing |
► |
9.00 Prepaid services, real-time credit control, RADIUS support, DIAMETER support, quotas, vouchers, product sales, message templates, alerts, SMS |
► |
8.03 Billing and usage admin enhancements, more... |
► |
8.02 MySQL support, more... |
► |
8.01 Tender type surcharge feature |
|
|
|
|
|
Supported Platforms
► |
Customer Service/Admin Windows for power users and staff portal for casual users and managers |
► |
Customer Self-Service Portal Supports all major browsers |
► |
Web/App Server Cloud-based or on-premises (Windows Server OS) |
► |
Provisioning Server Cloud-based or on-premises (Windows Server OS) |
► |
Database Cloud-based or on-premises; Microsoft SQL Server, Oracle database, MySQL |
► |
Usage Mediation Cloud-based or on-premises;Toll-Gate, TelStream Mediation |
|
|
|
|
|
|